FREQUENTLY ASKED QUESTIONS
Do you accept returns?
We don't accept returns but do offer replacements. If you have an issue with an item, email us a description of the problem and a picture to email@deepinspired.com and we'll take care of the rest.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
How do I cancel my order?
If you need to modify or cancel your order, please contact us at email@deepinspired.com as soon as possible. We'll do our best to accommodate your request but we cannot make any guarantees we can stop your payment once an item has been purchased.
I can't decided on the right size?
For apparel, look at the sizing chart in the product description. For prints, both 48x32 and 60x40 are impressive sizes, however the larger 60x40 would be ideal for larger homes with bigger rooms.
How do I clean my canvas print?
Use a dry microfibre cloth will prevent dust from settling on your print.
What method of payments do you accept?
We accept a variety of payment methods including credit cards including Visa, MasterCard, and American Express.
Is your payment secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
How long does it take to receive my item?
On average shipping takes 2 weeks for North American orders and 3-4 weeks for international orders.
How do I contact you?
You can reach our customer service team by emailing email@deepinspired.com
What are your hours?
We are an online store that operates 24/7. If you reach out to us by email, you can expect a reply in 48 hours.
We don't accept returns but do offer replacements. If you have an issue with an item, email us a description of the problem and a picture to email@deepinspired.com and we'll take care of the rest.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
How do I cancel my order?
If you need to modify or cancel your order, please contact us at email@deepinspired.com as soon as possible. We'll do our best to accommodate your request but we cannot make any guarantees we can stop your payment once an item has been purchased.
I can't decided on the right size?
For apparel, look at the sizing chart in the product description. For prints, both 48x32 and 60x40 are impressive sizes, however the larger 60x40 would be ideal for larger homes with bigger rooms.
How do I clean my canvas print?
Use a dry microfibre cloth will prevent dust from settling on your print.
What method of payments do you accept?
We accept a variety of payment methods including credit cards including Visa, MasterCard, and American Express.
Is your payment secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
How long does it take to receive my item?
On average shipping takes 2 weeks for North American orders and 3-4 weeks for international orders.
How do I contact you?
You can reach our customer service team by emailing email@deepinspired.com
What are your hours?
We are an online store that operates 24/7. If you reach out to us by email, you can expect a reply in 48 hours.